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Welcome to the Working Carers Gateway

This website has been created to help people who are juggling working AND caring roles.

Who is a working carer? - A working carer is a person who is in paid employment and who cares for a relative or friend who is ill, frail, has a disability or is ageing. They may work full-time, part-time, casually or have a business of their own

Recently become a working carer?

Then you have come to the right place. Visit our carer fact sheets to
find out your options when it comes to dealing with Centrelink, your workplace and the new role you have taken on.

Click Here to get started!




Read the Work 'n' Care Monthly Newsletter

The latest edition Work 'n' Care, Our monthly newsletter, is now available. Take some time and have a look as our goal is to present you with new information and effective projects to improve carers’ lives, so that what works, spreads.

Click here to read the latest edition of Work 'n' Care

Work 'n' Care Newsletter

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Quick Links


Employee Guide

Read our employee tips on how to speak with your employer and making your workplace carer friendly.

Employer Advice

Our Employer section has a range of information to help any size employer make the most of the carers at work.

Carers Toolkit

Find out how this toolkit can help you describe daily carer activities for job applications.

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Join us on Facebook

For some of us the role of a working carer is a gradual, planned undertaking. For others, it can be so unexpected you feel like Alice in Wonderland as you try and navigate your way through a maze of services in a world turned upside down. Either way, caring adds another ball to what is a daily juggling routine of work, family and life commitments.
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Your rights at work
Proposed changes to workplace rights and entitlements, including those relating to working carers, has dominated national media headlines recently. We've written this overview to help you navigate the ins and outs of your rights under State and Federal industrial relations, anti-discrimination and privacy laws. 
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Applying for the Carer Allowance
As a working carer are you receiving all the benefits you are entitled to? There are a number of Social Security payments you and those you care for can apply for. This article, written by Terry Humphries, a working carer, draws on his experiences with the Carer Allowance over a number of years. Terry gives some helpful suggestions that may help you with your application. 
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Staying Warm This Winter
Winter is usually a time for quietly curling up at home and staying warm. It is a good time for reflection and thoughtfulness about your life, including your caring role. While the days may be shorter and your activities limited, remember that after the winter solstice on June 21, the days start getting longer again. This article has some tips on enjoying winter and taking care of yourself and the person you care for.
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Who is a Working Carer?

They are ‘out there’ in their tens of thousands…..people who work and also look after a child, relative or friend in need of help because they are ill, frail, have a disability or are ageing, however many people do not identify as a working carer. This article not only defines working carers but has information about the benefits and support available to this growing demographic.
[Read More]

Carer Strategies

Carer Recognition

The NSW Carers (Recognition) Act 2010 (the Act) was introduced to provide recognition of carers and to establish a Carers Advisory Council.

NSW Carers Strategy

The NSW Carers Strategy recognises the valuable contribution that carers make to NSW. The Strategy focuses on five key areas.

National Carers Strategy

The National Carer Strategy contains a vision, an aim and six important priority areas for action. The strategy was developed with key stakeholders.




  • 2.7 million unpaid carers in Australia 
  • more than 770,000 carers are primary carers 
  • 300,000 carers are under the age of 24 
  • 150,000 carers are under the age of 18 
  • over 1.5 million carers are of working age (18-64) 
  • 31,600 Indigenous carers are over the age of 15 
  • 620,000 carers were born outside Australia 
  • 366,700 carers were born in non-English speaking countries 
  • 520,000 carers are over 65 years of age 

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