|Complaints to Services|
|Tuesday, 01 May 2012 00:00|
Complaints to Services
Sometimes problems can rise about which you wish to complain. When something is unfair, or you believe you or the person you are caring for has been treated unreasonably, you have a right to speak out and have the problem rectified. It is important to know and act on your rights in this area to avoid the loss of help that may make it possible for you to continue working and caring.
Unfortunately there is no up to date website for following the complaints process. This is something which the Gateway is looking into providing. There is an old page provided by Carers NSW here: http://www.carersnsw.asn.au/letstalk/complaints.htm but you should keep an eye on the new Carers Australia website which will have new information hopefully coming soon.
What next? If you would like to discuss the issues raised in this Fact Sheet you may like to try:
If you would like to discuss the issues raised in this Fact Sheet you may like to try: